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Creating Experiences In The Experience Economy (Services, Economy and Innovation)

Creating Experiences In The Experience Economy (Services, Economy and Innovation)

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Creating Experiences In The Experience Economy (Services, Economy and Innovation)

Creating Experiences In The Experience Economy (Services, Economy and Innovation) Summary:

 
By Jon Sundbo, Per Darmer
  • Publisher:   Edward Elgar Publishing
  • Number Of Pages:   262
  • Publication Date:   2008-11-30
  • ISBN-10 / ASIN:   1847209300
  • ISBN-13 / EAN:   9781847209306
Product Description:

Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creation, paving the way for the development of analytically based and innovative experiences in experience firms and institutions. The contributors emphasise that experience creation is not an easy task with a straightforward formula and examine how marketed experiences are constructed, developed and innovated.

Presenting diverse and innovative perspectives, the contributors discuss and present models for how experiences are designed, produced and distributed. With its cross-disciplinary approach to experience creation, this fascinating study will appeal to researchers and academics of business administration, services, culture and tourism.


Contents
Contributors vi
1 Introduction to experience creation 1
Per Darmer and Jon Sundbo
Part I Experience creation design
2 The food and eating experience 13
Jan Krag Jacobsen
3 Designing innovative video games 33
Erik Kristiansen
4 What makes Rome: ROME? A curious traveller’s multisensory
analysis of aspects of complex Roman experiences 60
Bjørn Laursen
Part II Management of experience creation
5 The backstaging of experience production 83
Jon Sundbo and Peter Hagedorn-Rasmussen
6 Entrepreneurs in music: the passion of experience creation 111
Per Darmer
7 The urban innovation network geography of leisure experiences 134
Flemming Sørensen
8 Experience offerings: who or what does the action? 157
Connie Svabo
Part III Consumer perception of experience creation
9 Performing cultural attractions 176
Jørgen Ole Bærenholdt, Michael Haldrup and Jonas Larsen
10 On sense and sensibility in performative processes 203
Henriette Christrup
11 Experience production by family tourism providers 232
Ann Hartl and Malene Gram
Index 253
 
 
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