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A Resource for Evaluating Child Advocacy Centers Summary:Shelly L. Jackson The National Institute of Justice A Resource for Evaluating Child Advocacy Centers Administrators of Child Advocacy Centers (CACs) must possess a number of skills, including knowing how to conduct an evaluation. This resource book, written expressly for CAC administrators, is designed to give administrators who have varying amounts of evaluation experience the knowledge they will need to conduct either one-time or ongoing evaluations. This manual can also be used by those who contract with an external evaluator; it will be helpful in educating external evaluators about the issues surrounding a CAC evaluation. Evaluation is essential. It is the only way to ensure that a program is benefiting, not harming, the people it is designed to help (Thompson and McClintock 1998). There was a time when reducing the number of interviews to one was the ultimate goal of a CAC. Research has shown, however, that it is sometimes beneficial and necessary to interview children more than once (for example, by using the extended forensic assessment) (Carnes 2001; Carnes, Wilson, and Nelson-Gardell 1999; Myers, Saywitz, and Goodman 1996). Some directors have said that creating an evaluation resource applicable to all CAC administrators would be unlikely because each center is unique. Indeed, some researchers have argued that when programs such as CACs are widely diverse, it is impossible to conclude from an evaluation of a sample of projects whether the programfs concept is effective (Rossi, Freeman, and Lipsey 1999). We get focused on serving people and forget to step back and look at our program. You have to evaluate. Itfs not ethical not to evaluate.h CACs conduct their operations differently, but that does not preclude the development of a general evaluation manual. Indeed, results of a telephone interview with program directors revealed vast similarities among their centersf core components (Jackson 2004). The evaluations presented in this book focus on the National Childrenfs Alliance membership standards, excluding organizational structure. (CACs vary in their protocols regarding these standards.) These standards encompass seven core components (among others): ¡ Child-friendly facility. ¡ Multidisciplinary team. ¡ Child investigative interview. ¡ Medical examination. ¡ Mental health services. ¡ Victim advocacy. ¡ Case review.Contents: Cover Title Page Acknowledgments Contents Chapter 1: Introduction What Is Program Evaluation? How to Use This Resource Book Chapter 2: The Importance of Evaluation The Benefits of Evaluation Evaluation Motivators Evaluation Barriers and Responses Chapter 3: The Evaluation Team Internal Versus External Evaluator Collaborating With an External Evaluator Evaluation Team Members' Responsibilities Evaluation Team Exercises Chapter 4: Program Monitoring Evaluations Child-Friendly Facility Program Monitoring Evaluation Child Investigative Interview Program Monitoring Evaluation Medical Examination Program Monitoring Evaluation Mental Health Services Program Monitoring Evaluation Victim Advocacy Program Monitoring Evaluation Case Review Program Monitoring Evaluation Parent Satisfaction Program Monitoring Evaluation Multidisciplinary Team Satisfaction Program Monitoring Evaluation Child Satisfaction Program Monitoring Evaluation Chapter 5: Outcome Evaluations Steps in Developing an Outcome Evaluation Chapter 6: Impact Evaluations What Is an Impact Evaluation? Impact Evaluation Methodology Steps in Conducting an Impact Evaluation Additional Impact Evaluation Considerations Chapter 7: Recruitment and Retention of Participants Obtaining the Cooperation of Staff Obtaining the Cooperation of the Multidisciplinary Team and Agencies Obtaining the Cooperation of Parents and Children Recruiting Participants Followup Contact With Families Confidentiality Recruitment Checklist Chapter 8: Planning an Evaluation Contexts Troubleshooting Chapter 9: Data Collection Sources of Information Developing Instruments Timing of Data Collection Protocol for Data Collection Training in Data Collection Issues Related to Completing Questionnaires Data Monitoring Pilot Testing Management Information Systems Chapter 10: Analyzing Evaluation Data Data Analysis Chapter 11: The Evaluation Report The Evaluation Author The Report's Audience The Content of the Evaluation Report Presenting the Data Reviewing the Evaluation Report Disseminating the Report Apendix A: Brief Descriptions Multisite Evaluation Efficiency Analysis Coverage Appendix B: Results of a Telephone Interview With CAC Directors Methodology Results Appendix C: Sample Measures for Conducting a Program Monitoring Evaluation Child-Friendly Facility Program Monitoring Evaluation Questionnaires Child Investigative Interview Program Monitoring Evaluation Questionnaires Medical Examination Program Monitoring Evaluation Questionnaires Mental Health Services Program Monitoring Evaluation Questionnaires Victim Advocacy Program Monitoring Evaluation Questionnaires Case Review Program Monitoring Evaluation Questionnaires Parent Satisfaction Program Monitoring Questionnaires Multidisciplinary Team Satisfaction Program Monitoring Evaluation Questionnaires Child Satisfaction Program Monitoring Evaluation Questionnaires Appendix D: Sample Measures for Conducting an Outcome Evaluation Multidisciplinary Outcome Evaluation Questionnaires Child Investigative Interview Outcome Evaluation Questionnaire Mental Health Services Outcome Evaluation Questionnaires Medical Examination Outcome Evaluation Questionnaires Court Process Outcome Evaluation Questionnaire Case Tracking Forms Appendix E: Sample Measures for Conducting an Impact Evaluation Child Stress and Trauma Impact Evaluation Questionnaires Influencing Factors Impact Evaluation Questionnaires Additional References Appendix F: Exhibits Exhibit 3.1. Advantages and Disadvantages of Types of Evaluation Leaders Exhibit 3.2. Distribution of Evaluation Team Responsibilities Exhibit 3.3. Sample Concerns and Responses Letter Exhibit 4.1. Sample Flowchart for a Process Evaluation Exhibit 4.2. Sample Spreadsheet for Recording Staff Activity Exhibit 5.1. Goal Approximation Rating Form Exhibit 5.2. Logic Model for Child Advocacy Center Programs Exhibit 5.3. Outcome Measurement Framework Exhibit 6.1. Recruitment Script Exhibit 7.1. Parent Recruitment Script at the Center Exhibit 7.2. Invitation to Participate Exhibit 7.3. Telephone Protocol Exhibit 7.4. Permission-to-Recontact Script Exhibit 7.5. Informed Consent--Contact in the Future Form Exhibit 7.6. Followup Interview Schedule Exhibit 7.7. Informed Consent Form--Adult Form Exhibit 7.8. Informed Consent Form--Child Form Exhibit 7.9. Informed Consent Form--Youth Assent Form Exhibit 7.10. Sample Pledge of Confidentiality for Data Collectors Exhibit 8.1. Evaluation Planning Form Exhibit 8.2. When to Initiate the Evaluation: Advantages and Disadvantages Exhibit 8.3. Sample Timeline for Planning and Implementing the Evaluation Exhibit 9.1. Advantages and Disadvantages of Client Satisfaction Questionnaire Administration Options Exhibit 9.2. Sample Data Tracking Form for Parent and Child Measures Exhibit 9.3. Sample Data Tracking Form: Multidisciplinary Team Exhibit 9.4. Sample Data Tracking Form: All Evaluation Participants Exhibit 9.5. Sample Data Tracking Form: Followup Data Collection Exhibit 11.1. Description of Evaluation Users Exhibit 11.2. Report Schedule Exhibit 11.3. Sample Table: Outcome of Trauma Reported by Children, by Age of Child Exhibit 11.4. Sample Table: Comparison of Intervention and Comparison Groups Appendix G: Glossary Appendix H: Other References References Additional Evaluation Resources Please select one mirror to download
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NEWER EBOOKSOLDER EBOOKSSponsored LinksA Resource for Evaluating Child Advocacy Centers Keywordsimpact advocacy interview appendix satisfaction evaluation multidisciplinary resource report tracking cac collection evaluations external health investigative measures medical program monitoring monitoring evaluation impact evaluation advocacy centers external evaluator satisfaction program evaluation report health services child friendly facility victim advocacy program monitoring evaluation satisfaction program monitoringA Resource for Evaluating Child Advocacy Centers download copyrightThis site does not store A Resource for Evaluating Child Advocacy Centers on its server. We only index and link to A Resource for Evaluating Child Advocacy Centers provided by other sites. Please contact the content providers to delete A Resource for Evaluating Child Advocacy Centers if any and email us, we'll remove relevant links or contents immediately. |
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