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McGraw-Hill | English | 2009-09-11 | ISBN: 0071636099 | 736 pages | PDF | 1,2 MB The Right Phrase for Every Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction lies in saying the right thing to the right person at the right time. ... Ebook description

Publisher: McGraw-Hill 2009-10-12 | 256 Pages | ISBN: 0071623779 | PDF | 1.1 MB Your investing options aren’t confined to stocks, bonds, and mutual funds. Those are merely the most common investments and, as recent history proves, certainly not the safest or most profitable. How to Make Money in Alternative Investments introduces you to more than 40 places to invest your money outside the traditional avenues. ... Ebook description

Gabler | English | 2009-10-01 | ISBN: 3834920185 | 267 pages | PDF | 1,2 MB The dramatic increase in global trade confronts service firms with the challenge of adapting their services to the varying requirements of customers in different cultures. Jan H. Schumann focuses on three relationship marketing issues that are of relevance for both academics and practitioners: the establishment of trusting customer relationships, customer co-production, and the effect of word-of-mouth referrals. ... Ebook description

Course Technology PTR | Diane Koers | Englisch | Pages: 416 | 2003 | ISBN 1592000800 | CHM | 29 MB Relax. Learning how to use Microsoft Office Word 2003 is now a breeze. With this book’s easy-to-follow instructions, you’ll be creating professional- looking documents in no time. From selecting fonts and arranging text to inserting clip art and working with tables, "Microsoft Office Word 2003 Fast & Easy" gives you the step-by-step instructions you need to complete your task quickly. ... Ebook description

Sams | Laura Lemay, Rafe Colburn | Englisch | Pages: 816 | 2003 | ISBN 0672325195 | PDF | 44 MB Sams Teach Yourself Web Publishing with HTML and XHTML in 21 Days, Fourth Edition is a new edition of the best-selling book that started the whole HTML/Web publishing phenomenon. The entire book has been revised and refined to freshen up its appearance and to bring it up to date with current Web publishing practices and technologies. ... Ebook description

CRC | 2009 | ISBN: 1439800634 | 366 pages | PDF | 7,6 MB Entrepreneurs have led economies out of downturns in the last 100 years and evidence points to this trend continuing into the future. In fact, regardless of country or economic conditions, entrepreneurial enterprises are on the rise. High-tech start-ups, where innovation, dedication, collaboration, and pure genius align into a successful enterprise, will likely see good times—if they start up right. ... Ebook description

CRC | 2009 | ISBN: 143980379X | 288 pages | PDF | 3 MB Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuble case studies to illustrate how to combine Six Sigma’s rigorous quality principles with Lean methods for uncovering and eliminating waste in your IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security—as much as it is about cutting costs. ... Ebook description