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"Innovative quality management cases" by Ton van der Wiele, Jos van Iwaarden
"Innovative quality management cases" by Ton van der Wiele, Jos van Iwaarden Summary:(International Journal of Quality & Reliability Management, Vol. 23, No. 1, 2006) Emerald Group Publishing | 2006 | ISBN: 1845448820 | 115 pages | PDF | 5 Mb Focus of a ebook on these basic elements of the quality management philosophy, which are: Customer focus or stakeholder focus Process control Continuous improvement
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The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques
such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the University of Manchester (UK) and Erasmus University Rotterdam (The Netherlands), authors believe that many organisations have lost sight of the basic elements of quality management. Please select one mirror to download
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Sponsored Links"Innovative quality management cases" by Ton van der Wiele, Jos van Iwaarden Keywordsquality management focus van elements self assessment benchmarking six sigma techniques fashions tools function deployment research netherlands authors organisations rotterdam erasmus fads quality management management philosophy customer focus continuous improvement reliability management stakeholder focus quality reliability management cases iwaarden international international journalBookmark "Innovative quality management cases" by Ton van der Wiele, Jos van IwaardenHyperlink code:
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